No matter what your business is, it is crucial that you be careful when making decisions. This is not only to improve business efficiency and revenue. This is also to make sure that you don’t waste money on unnecessary expenses. But it can be hard to do so when you’ve got lots of things on your plate to worry about. The good news is that there are precautionary measures that you can take to improve your savings.
Take your shipping and logistics as an example. Improving this area and reducing its costs is no easy task, but it is never impossible to achieve. But some mistakes stop you from boosting shipping efficiency while cutting down your costs, such as the following:
Thinking that there is no need to automate your shipping process
These days, many platforms allow you to automate your shipping process. But many businesses, especially startups and SMEs, find it unnecessary to welcome such technology. In reality, you will need the support of a logistics consulting provider to provide you with the necessary solutions to keep your shipping costs low while improving the quality of your logistics. By automating your shipping and logistics, you can leverage technology to improve your customer service. The faster and more efficient your shipping process is, the more you can increase your client satisfaction rate.
Giving your customer a single shipping option
Consumers have varying delivery expectations. Some are very much willing to wait for their orders, while others don’t have much patience. If you can provide them with multiple shipping options, you can increase your sales, and your store will become even more desirable. So aside from standard shipping, make sure that you give them other shipping options. Having priority shipping with additional fees will help you gain more clients and even earn more.
Failure to pay attention to all shipping charges
When was the last time you reviewed your carrier’s packaging? Without knowing it, you could already be shouldering most of the fees and losing money. So make sure to take into consideration all of the shipping charges, including the packaging used and weight pricing. Check all sub-charges and try to negotiate so that your shipping carrier can provide you with a better shipping cost.
A lack of address verification
Each year, many packages go missing and undelivered due to customers putting in wrong addresses. This may not be your fault, but delivering your goods to the wrong address and having to send them to the right one or returning them to your warehouse cost money. To avoid such unnecessary costs, verify the addresses of your clients. Don’t forget that a late or missing parcel is a huge amount of cash lost plus another dissatisfied customer on your list.
Consumers have been extremely demanding these days. This is why many businesses are struggling to keep their brand afloat through cost reduction while boosting customer satisfaction rate. If you need help cutting down shipping costs while giving your shipping process a boost, then you can turn to this guide for help.